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Online Doctor (24/7)

General Practitioner

Medical Services (22 recommendations)
Photo of Online Doctor (24/7)

Online Doctor (24/7)

General Practitioner

Medical Services (22 recommendations)
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  • About Us
  • Recommendations
  • About Online

    Affordable and Convenient Virtual Doctor Consultations Available 24/7

    Consult with a registered doctor from the comfort and safety of your home. We offer video and telephonic consultations—whichever suits your needs.


    Consultation Fees & Payment Process

    - The flat rate for private patients is R326.75 per consultation.
    - Medical aid is accepted, but the rate varies depending on your scheme. (We charge the scheme price for each medical aid provider).
    - Patients without available medical aid savings (MSA) or virtual healthcare benefits must make payment prior to the consultation.
    - Payment is processed via EFT, and proof of payment must be sent to our team.


    After booking, our admin team will reach out via phone to confirm your appointment and provide payment details. If we are unable to reach you, the appointment cannot be confirmed. Payment information will also be sent via SMS or email for those paying via EFT.  


    How it works

    1. Choose your preferred option (Telephonic or Video Consultation) from the dropdown menu above.
    2. Pick a date and time that’s convenient for you.
    3. Our administrator will contact you to confirm your appointment and provide payment details if applicable.
    4. Once confirmed, your consultation will take place at the agreed time.


    About SHI Healthcare

    At SHI Healthcare we have a passion for excellence and compassion for our patients. We understand the need for exceptional, yet affordable healthcare.


    All of our HPCSA registered doctors are qualified and experienced in treating primary healthcare patients and have been professionally trained to offer video or telephonic consultations to suit each patient's need. 


    Any condition/complaint can be assessed via telemedicine in the comfort and safety of your home. If not appropriate for virtual management, our doctors are well trained on how and when to refer for further investigation/management.


    • Most recent recommendations
    Overall
    Bedside Manner
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    Great service merp up the great work

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    Bedside Manner
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    excellent service you do not wait and also receive good service

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    Bedside Manner
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    My only concern is what if they meds Doc prescribed didn't work and i need a stronger antibiotic. What do I do, pay for another consult

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    Bedside Manner
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    Wasn't entirely happy . Had symptoms for 7 days . No self medication helped. Spoke to Doctor who said that it seems to be viral. She prescribed more self medication and told me that if symptoms get worse I must send an email request and antibiotic. When I called two days later because my symptoms was getting worse they told me I need to book another consultation even though the Dr said I would just need to send an email requesting a prescription for Antibiotics.

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    Bedside Manner
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    Got best service and care for myself and kids

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    Bedside Manner
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    Dr is so nice patient and recommended

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    Bedside Manner
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    The doctor was very helpful and nice

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    Bedside Manner
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    I didnt get a call back from the online dr so I cannot comment. I made an appointment with Dr Visser and he was very helpful and always so pleasant

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    Bedside Manner
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    Excellent for getting prescriptions and help for chronic issues. Wouldn't recommend as an option for a comprehensive check up or diagnosis but if you need prescription or advice for a condition you know about this is an excellent option. Quick and convenient, especially for those with mobility issues.

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    Bedside Manner
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    Video chat was exactly on time and I had my issues sorted quickly and efficiently.

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    Bedside Manner
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    Great service, keep up the good work

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    Bedside Manner
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    The online Dr was excellent. It was a smooth and easy process.

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    Bedside Manner
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    Dr Banda was very professional and friendly. The only issue was a slightly unstable connection

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    Bedside Manner
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    Thank you Dr. Banda. You were friendly and helped.

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    Bedside Manner
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    Thank you for giving me the attention in a very positive way. The Dr was very thorough and gave me a prescription. One day later and I feel the improvement already. I can reccomend this facility for your emergency anytime and on Christmas 21.40pm. I am very impressed. Thank you again.

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    Bedside Manner
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    Great experience, very helpful.

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    Bedside Manner
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    So much easier and convenient. Why aren't more people doing this. The doctor was amazing and gave me some duidelines on meds I'm already using. Loving this service

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    Bedside Manner
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    The telehealth consult I had was excellent, and I received my script via email straight after the consult. My only issue was that I booked a video consult and the practice chose to do the consult via telephone.

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    Bedside Manner
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    My telehealth video consult was a delightful experience, done on a public holiday and I got my acute script in seconds after the consult via email. Will be using this service again!

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